Privacy Policy

1. Who we are

Venerova is a UK wellness technology brand. This privacy policy explains how we handle personal data collected through our website, quiz and checkout.

2. What we collect

We may collect your email address, quiz answers, product recommendation, order details, delivery address and payment information when you interact with our site or complete a purchase.

3. How we use your information

We use your data to deliver your order, send personalised recommendations, provide customer support, and send marketing emails when you have consented. You can unsubscribe at any time.

4. Sharing your data

We share data only with trusted service providers such as Shopify for order processing and Omnisend for email marketing. We do not sell your personal information.

5. Your rights

You can request access, correction or deletion of your personal data by contacting us at info@venerova.com

6. Cookies and advertising measurement

We use cookies to improve your experience, remember your cart and understand how our site is used. With your consent we also load the Meta Pixel, which shares limited browsing data (pages viewed, products viewed, checkout started, quiz completed) with Meta Platforms Ireland Ltd for advertising measurement and optimisation. We do not send Meta your name, email or phone number from this site.

In the UK, EEA and Switzerland these advertising cookies only run after you accept them. We store your choice, the date and the notice you were shown. You can change or withdraw it at any time using the “Cookie settings” link in the footer, and the change applies immediately. Withdrawing stops future advertising data being sent; events already sent cannot be recalled.

7. Changes to this policy

We may update this policy from time to time. Please review this page periodically for the latest version.

8. Contact us

If you have any questions about this privacy policy, email us at info@venerova.com.